At VS Silver Jewellery, we are committed to ensuring that your order is processed and delivered safely and efficiently. Please review the following shipping terms before placing your order.

SHIPPING CHARGES

• Free shipping is available on orders of ₹1,499 and above.

• A flat shipping fee of ₹149 applies to orders below ₹1,499.

ORDER PROCESSING

All orders are processed after successful payment and order confirmation.

Orders are generally dispatched within the applicable processing period. Once your order has been dispatched, tracking details will be shared with you, allowing you to track the status of your shipment.

DELIVERY TIME

Orders are generally delivered within 5–6 business days from the date of dispatch.

Delivery timelines may vary depending on the delivery location, courier service availability, weather conditions, public holidays, operational delays, or other circumstances beyond our control.

The estimated delivery timeline is indicative and does not constitute a guarantee of delivery by a specific date.

DELIVERY DELAYS

While we make every reasonable effort to ensure timely delivery, VS Silver Jewellery is not responsible for delays caused by courier partners, incorrect or incomplete delivery information, adverse weather conditions, public holidays, natural events, or other circumstances beyond our reasonable control.

If your order is significantly delayed or you require assistance with your shipment, please contact our customer support team using the details below.

ORDER TRACKING

Once your order has been dispatched, tracking information will be provided to the registered contact details associated with your order.

Customers are responsible for ensuring that the shipping address, contact number, and other delivery information provided at checkout are accurate and complete.

CONTACT US

For any questions or concerns regarding your order or shipment, please contact us at:

Email: support@vssilverjewellery.com
WhatsApp: +91 9820194803

VS Silver Jewellery
Mumbai, India