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Frequently asked questions.
925 sterling silver, sizing, care, delivery and returns — all in one place.
What is 925 sterling silver?
925 sterling silver is 92.5% pure silver, mixed with 7.5% other metals to make it strong enough for everyday wear. It’s the international standard for fine silver jewellery — and it’s what every VS piece is made from.
Is your jewellery genuine silver? Does it come with certification?
Yes. Every VS piece is made in 925 sterling silver, and our pieces come with 925 authenticity/certification where applicable.
Will my silver tarnish? How do I care for it?
Silver can naturally darken over time when it’s exposed to air, moisture, perfume or lotions. Keep your piece in its VS pouch when you’re not wearing it, put it on after skincare and perfume, and wipe it gently with a soft cloth to bring back the shine.
How do I find my ring size?
Open the Size guide on any ring’s product page. Wrap a strip of paper around your finger, mark where it meets, measure it, and match the length to the chart.
How long will delivery take?
Enter your pincode on any product page to see an estimated delivery date. Exact timelines are confirmed at checkout — see our Shipping Policy for details.
Do you offer free shipping?
Yes — shipping is free on orders over ₹1,499.
Can I return or exchange my order?
Of course. Please read our Returns & Refunds Policy for eligibility and timelines, then write to us at support@vssilverjewellery.com.
Can I send it as a gift?
Every piece arrives in the VS signature pouch. Tick Make it a gift on the product page to add a free handwritten note.
How can I contact you?
Email us at support@vssilverjewellery.com or send us a DM on Instagram @vssilverjewellery.
